Welcome to Mridtara. These Terms & Conditions govern your access to and use of the website www.mridtara.com, social media platforms, and all services offered under the brand Mridtara, operated by Shankh Health And Aesthetic Solutions Private Limited.
By accessing, browsing, or purchasing from our Website, you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using our services.
1. Company Information
Brand Name: Mridtara
Parent Company: Shankh Health And Aesthetic Solutions Private Limited
Registered Address:
Signature Business Park – 1009
10th Floor, Postal Colony
Mumbai, Maharashtra, India
GST: 27ABQCS2592B1Z3
Email: info@mridtara.com
Website: www.mridtara.com
2. Eligibility
You must be at least 18 years of age or access the Website under parental or legal guardian supervision to make purchases or use our services.
By using this Website, you represent that you are legally competent to enter into binding contracts under applicable Indian laws.
3. Nature of Products
Mridtara offers Indian ethnic clothing for women, including garments crafted using traditional techniques, handcrafted fabrics, and artisanal embroidery.
Due to the handcrafted nature of our products:
- Minor variations in color, weave, embroidery, texture, or finish are natural and not defects
- Product images are indicative and may slightly vary due to lighting, photography, or screen resolution
Such variations are inherent characteristics of handcrafted ethnic wear and shall not be considered grounds for return or refund unless expressly stated otherwise.
4. Pricing & Taxes
- All prices are displayed in Indian Rupees (INR)
- Prices are inclusive of applicable taxes unless stated otherwise
- GST is charged as per prevailing laws and shown clearly at checkout
Mridtara reserves the right to revise prices without prior notice. However, prices confirmed at the time of order placement shall remain final.
5. Orders & Acceptance
- Placing an order constitutes an offer to purchase
- Mridtara reserves the right to accept, reject, or cancel orders at its discretion
Orders may be cancelled due to:
- Stock unavailability
- Pricing or listing errors
- Payment failures
- Suspected fraudulent activity
Once an order is confirmed, modifications may not be possible unless expressly permitted by Mridtara.
6. Payments
Payments are processed through secure and authorized third-party payment gateways. Mridtara does not store your credit or debit card details.
Accepted payment methods may include:
- Debit Cards
- Credit Cards
- UPI
- Net Banking
- Wallets (subject to availability)
7. Shipping & Delivery
- Delivery timelines are estimated and may vary based on location and courier partners
- Mridtara shall not be liable for delays caused by factors beyond reasonable control, including natural calamities, strikes, logistics disruptions, or government regulations
- Customers are responsible for providing accurate delivery information
Risk of loss transfers to the customer upon successful delivery of the order.
8. Returns, Exchanges & Refunds
Returns, exchanges, and refunds are governed by our Return & Refund Policy, published separately on the Website.
Please note:
- Handcrafted, customized, altered, or discounted products may not be eligible for return
- Minor color or embroidery variations are not considered defects
- Approved refunds will be processed to the original payment method within applicable timelines
9. Intellectual Property
All content on the Website, including but not limited to:
- Designs
- Images
- Text
- Graphics
- Logos
- Videos
- Brand identity
is the exclusive intellectual property of Mridtara and/or its licensors.
Unauthorized copying, reproduction, resale, distribution, or commercial use without written permission is strictly prohibited and may invite legal action.
10. User Conduct
You agree not to:
- Use the Website for unlawful or prohibited purposes
- Upload misleading, defamatory, or false content
- Attempt unauthorized access to systems or data
- Engage in activities that disrupt Website functionality
Violation of these terms may result in suspension or permanent termination of access without notice.
11. User Accounts
If you create an account:
- You are responsible for maintaining confidentiality of login credentials
- You must notify us immediately of any unauthorized access
Mridtara shall not be liable for losses arising from misuse of your account unless caused by our negligence.
12. Promotions & Offers
- Promotional offers are subject to specific terms and validity periods
- Mridtara reserves the right to modify or withdraw offers at any time
- Offers cannot be combined unless explicitly stated
13. Limitation of Liability
To the maximum extent permitted by law:
- Mridtara shall not be liable for indirect, incidental, or consequential damages
- Total liability, if any, shall not exceed the value of the product purchased by the customer
14. Indemnification
You agree to indemnify and hold harmless Mridtara, its directors, employees, and affiliates from any claims, losses, damages, or expenses arising from:
- Breach of these Terms & Conditions
- Misuse of the Website or services
15. Force Majeure
Mridtara shall not be held responsible for failure or delay in performance due to events beyond reasonable control, including but not limited to acts of God, pandemics, strikes, natural disasters, or governmental restrictions.
16. Termination
Mridtara reserves the right to suspend or terminate access to the Website without prior notice if these Terms & Conditions are violated.
17. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
All disputes shall be subject to the exclusive jurisdiction of courts located in Mumbai, Maharashtra.
18. Amendments
Mridtara may revise these Terms & Conditions at any time. Continued use of the Website following any update constitutes acceptance of the revised terms.
19. Contact Information
For any questions, concerns, or grievances, please contact: